At Shaman Spices, we take great care in ensuring the quality and freshness of our products. Due to the nature of food items, we follow a strict No-Return and No-Exchange Policy. Thus, we do not accept returns for any products once they have been delivered.
However, exchanges may be considered only under special circumstances, such as:
• Receipt of expired products
• Damaged or defective items upon delivery
In such cases, customers must notify us within 48 hours of receiving the order by contacting us at +91 63535 32933 or emailing care@shamanspices.com with:
• Order details
• Clear photos of the product and packaging
All requests will be reviewed, and exchanges will be processed only after verification and approval by our team. Shaman Spices reserves the right to refuse any exchange request that does not meet the above conditions.